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      Transcom WorldWide

      Engaged employer

      Transcom WorldWide reviews

      Has challenged me, and forced me to grow in areas where I've been lacking. - Work At Home Customer Service Agent Transcom WorldWide Employee Review

      4.0
      Aug 21, 2014
      Work at home customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The training is excellent. I really enjoy all of the trainers way of dealing with me. All of the training is full pay. All of my direct supervisors are really nice, but still have the ability to be good supervisors. So far all my of co-workers on my team are some of the best virtual people I've ever met. Now they are adding benefits soon, so I am REALLY starting to like my job, more everyday.

      Cons

      It is hard to not ever actually have met anyone from this company in person. The infomation changes constantly, so that can be challange at times. They really needs to streamline the number of applications that are required to help the customers for the client I am assigned to.

      Explore other reviews about Transcom WorldWide

      5.0
      Apr 30, 2026
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      May 27, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      There were no pros for working for this company.

      Cons

      There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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      Transcom WorldWide Response
      1d
      Thank you for sharing your experience with us. We apologize that we fell short of your expectations and will take your feedback into consideration as we strive to improve.
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