Pros
The people are fantastic, you get to know them like family. Quite chilled, no major stresses if you do things right. Management don't tend to bother you to much. Fairly good career program.
Cons
Cut backs cut backs cut backs! Upper management (company directors) genuinely do not care about its staff, you know the people who are actually the face of the company. No loyalty benefits anymore, near min wage, management over worked and stressed, equipment out dated, little appreciation shown for hard work. More and more expected with less and less resources and incentives. 10 years working here and it was great until dave Lewis took over. Shutting key customer departments down, making redundancies, no full time positions, just 0-6 hour contracts. I could go on. Not the place it used to be. Stay well clear if you have any sense :)