Pros
Great People, Lots of benefits, Awesome Cafe on Site, Extensive Online Resources, Interesting Company Events, Beautiful Campus, Monthly Meetings to keep Team Members in the Know.
Cons
The cons are few but enough where I didn't want to be there. Quality metrics where you are penalized for saying the word "can" on a collections call. It is already stressful enough dealing with irate guests about past due accounts and petty things like that only add to the stress. The lack of any significant bonus in a high demand production environment is demoralizing after informing us of the 10s of millions of dollars that the collections team has collected for the company well beyond projections. Or how you guys have an extra billion that you all don't quite know what to do with.