TD BANK - Lost the Commerce name AND SERVICE - Customer Service Representative TD Employee Review

2.0
Feb 8, 2010
Recommend
CEO approval
Business outlook

Pros

PROS: -Friendly atmosphere with co-workers - Not as sales driven as other competitors - Flexible work schedules (open 7 days a week allows for part time employees) - Company culture attempts to be fun/energetic -Very solid benefits

Cons

CONS: - TERRIBLE PAY -Rewards for doing months of work include POTENTIALLY receiving a $25 gift card -Upper management plays favorites over more qualified candidates -Not much room to grow (opposite of what company declares CONSTANTLY) -General shift away from being customer-oriented and more towards finding ways to "fee" customers - Systems that were installed are still buggy; numerous glitches, including weeks of system being completely down which destroyed years of hard-earned reputation and status -More sales driven without any form of major compensation

Explore other reviews about TD

4.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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