Find jobs for Customer Service Representative

TD Customer Service Representative Reviews

Updated Jun 14, 2021

To filter reviews, or .

Found 1,385 of over 13k reviews

4.0
82%
Recommend to a Friend
84%
Approve of CEO
TD President & CEO Bharat Masrani
Bharat Masrani
278 Ratings
  1. 5.0
    Former Employee

    TD Salary

    Jun 11, 2021 - Customer Service Representative in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good work environment / Benefitd

    Cons

    Requires high demand sales goals

    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 3 years

    CSR

    Jun 10, 2021 - Customer Service Representative (CSR) in Markham, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible hours, staff rates, benefits, networking

    Cons

    customer facing all the time

    Continue reading
    Be the first to find this review helpful
  3. 3.0
    Former Employee, more than 1 year

    Credit card sales, basically

    Jun 14, 2021 - Customer Service Representative in Waterloo, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1)Flexible hours 2)Better than normal retail job

    Cons

    * Min wage in Ontario $14.25, TD wage: $15.25 for what is basically a very pushy credit card sales job, so might not be worth the stress for just a $1 more a hour. *They are automating this job as we speak.

    Continue reading
    Be the first to find this review helpful
  4. 5.0
    Former Employee, more than 3 years

    Good Benefits

    Jun 10, 2021 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and stock matching plan

    Cons

    Less flexibility than other companies

    Be the first to find this review helpful
  5. 5.0
    Current Employee

    perfect

    Jun 9, 2021 - Customer Service Representative in Thornhill, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    professional, kind coworkers, place to learn

    Cons

    has a very heavy workload

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 3 years

    Stability is the biggest benefit

    May 18, 2021 - CEA/Customer Service Representative in Montreal, QC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very stable and flexible working environment. Their benefits are also very good.

    Cons

    Really hard to move up unless the managers really like you. Your best bet is to switch banks to get a promotion. I also feel they don't focus enough on the development of their junior employees and prioritize Financial Advisor employee's growth.

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 10 years

    Great Company

    Jun 7, 2021 - Account Manager, Small Business in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, positive work environment, diversity

    Cons

    Career Progress, annual increases, bonus

    Be the first to find this review helpful
  8. 4.0
    Current Employee, more than 3 years

    Great place to work for students going into finance

    May 30, 2021 - CEA/Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Part-timers get benefits, and the work balance is great for students

    Cons

    Your time will greatly depend on the management team

    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 1 year

    Not a bad place to work

    May 27, 2021 - CEA/Customer Service Representative in Mississauga, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, flexible hours, good pay, great company values

    Cons

    Managers at different retail branch locations can either make or break your experience at TD. Pushy with sales

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Review Headline

    May 30, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice co-worker Flexible good benefit customers are nice if you know them personally

    Cons

    Busy Standing up throughout the shift Tiring Always talking

    Be the first to find this review helpful
Viewing 1 - 10 of 1,385 Reviews

Popular Careers with TD Job Seekers

JobsSalariesInterviews

Work at TD? Share Your Experiences

TD logo
or