Pros
Telecommute position, OT was readily available on most days and most teams were friendly and helpful towards one another.
Cons
Pay was stated to be $9.50/hr, but only paid $9.00 (The reason for this was never answered by management or Payroll department). During the entire project, most have yet to receive any sales incentives or attendance bonuses as promised. Although they were clear that the position was seasonal, they also stated that we would be eligible for other positions/projects, but have yet to contact any of us regarding this. Team Leads were switched out sometimes on a weekly basis (I had five in less than two months), mostly with no prior communication on the switch. Schedules toward the end of the project were not organized and left many agents scrambling to make switches.