Sutherland Reviews | Glassdoor.ca

Sutherland Reviews

Updated 20 April, 2019
2,708 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sutherland Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
1,237 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance missing and unstable environment" (in 47 reviews)

  • "Night shifts is one of the biggest downsides" (in 76 reviews)

More Pros and Cons

  1. Featured Review

    "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mandeville (Jamaica)
    Current Employee - Anonymous Employee in Mandeville (Jamaica)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland full-time (Less than a year)

    Pros

    This is truly a modern company that values individuality, Sutherland gives employee's the opportunity to express themselves freely

    Cons

    amazing , This is truly a modern company that values individuality, Sutherland gives employee's the opportunity to express themselves freely

    Advice to Management

    not applicable

    Sutherland Response

    17 Sep, 2018 – Sutherland Experience Team

    Hey there; thank you for your 5-star review of Sutherland. We're so glad that you have found that your individuality is valued. In fact, our goal is to enable our employees to work on interesting... More


  2. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time

    Pros

    good training-3 weeks, great coworkers

    Cons

    stressful environment, short breakssssss, strict rules

    Advice to Management

    good job

  3. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant in Cochin, SK
    Former Employee - Technical Consultant in Cochin, SK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time (More than a year)

    Pros

    Professional, Hardworking, Team oriented bunch of people

    Cons

    Mediocre Canteen average transportation bad logistics


  4. "Technical support"

    StarStarStarStarStar
    Current Employee - Technical Support
    Current Employee - Technical Support

    I have been working at Sutherland full-time

    Pros

    Great if you need flexibile hour and love to talk

    Cons

    The need to deal with irrate customers


  5. "Technical chstomer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sutherland full-time

    Pros

    Great team. Supportive team coaches. Fun coworkers

    Cons

    Challenging calls ; requires patience


  6. "technical support consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland full-time

    Pros

    good start for freshers to gain experience

    Cons

    No work life balance and no perfect job timings


  7. "Nice Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Sutherland full-time

    Pros

    Nice friendly environment, office work

    Cons

    Sometimes there is a lot of pressure for sales

  8. "Good to start career with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician
    Current Employee - IT Support Technician

    I have been working at Sutherland full-time (Less than a year)

    Pros

    Learn 1st line of support

    Cons

    Not much room for growth


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sutherland full-time

    Pros

    Great place to work
    Good management

    Cons

    Sometimes you get the feeling you are being over worked


  10. "Ok ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sutherland full-time

    Pros

    * Security for women is really awesome.
    *Salary timing is damn good.

    Cons

    *No salary hike.
    *Worst management.
    *Heavy work pressures.