Sutherland Reviews

Updated Aug 2, 2020

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3.5
65%
Recommend to a Friend
80%
Approve of CEO
Sutherland Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
1,514 Ratings
Pros
Cons
  • "Most of the shifts are night shifts(in 103 reviews)

  • "This is horribly low pay compared to any other call center job(in 68 reviews)

More Pros and Cons
  1. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Helpdesk Specialist in Windsor, ON

    I worked at Sutherland full-time for less than a year

    Pros

    great team mates and good managament

    Cons

    many calls. Requires to provide good customer service.

  2. "very good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Streaming Specialist 

    I have been working at Sutherland part-time

    Pros

    wonderful supervisors and helpful teams

    Cons

    schedule timing at the departments


  3. "Good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Windsor, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time

    Pros

    It was a good experience.

    Cons

    No cons. Always a learning experience.

  4. "good company"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at Sutherland full-time

    Pros

    nice atmosphere, nice people to work with

    Cons

    no part to move ahead.

  5. Helpful (1)

    "high stress"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Windsor, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Sutherland full-time

    Pros

    easy promotional opportunities lots of hours

    Cons

    high stress a lot of employees = a lot of extra problems

  6. "Chill job, no stress, great people around."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Canada in Windsor, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Sutherland full-time for less than a year

    Pros

    Very easy job Management is good

    Cons

    Gets very boring from time to time

  7. "great"

    4.0
    Former Employee - Sales Associate 

    I worked at Sutherland full-time

    Pros

    good place to really work

    Cons

    not much to say about them

    Sutherland Response

    April 10, 2020Sutherland Experience Team

    Good day! Sutherland is indeed a great place to work. Whether on site or working from home, we aim to provide a safe, comfortable and professional environment in which our employees can grow and flourish. Thanks for your review. Have a great day!

  8. "High call volume"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Windsor, ON

    I have been working at Sutherland full-time for less than a year

    Pros

    Not that hard once you know the tools

    Cons

    Long hours 9 hour shifts

  9. "good"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Sutherland part-time for less than a year

    Pros

    good environment in the company

    Cons

    low payment in the beginning

  10. "Fair environment"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Sutherland part-time for less than a year

    Pros

    Helpful leaders doing their best

    Cons

    Requirements of the customer may be stressful.

Found 3485 reviews