Pros
work at home opportunities, friendly co-workers
Cons
Make sure you are prepared for little in no vacation time, working weekends and holidays (no holiday pay) being pushed and prodded to exhaustion but most importantly submitting to its unhealthy working conditions. I know this company very well been there a very long time and its not something I would say if it were not true but Sutherland Global Services is a negative career choice and gone steadily from bad to worse over the years and not worth the trouble to expose yourself to its work culture. If you read an ad Sutherland Global Services puts out that "pretends" its technical or customer care its REALLY SALES. They will lie, cheat, drain your enthusiasm and self-esteem steadily until there's nothing left. If your strong and are able to soldier on its best to eventually realize this company will do anything for a profit and doesn't care anything at all about you as an individual. The employees are not even treated like human beings, just disposable waifs they can walk over until they burn you out. If you like being lied too, nickel and dimed to death then be my guest take the job. My best advice is to go find "real" work opportunities, a trustworthy company with integrity that so you wont waste years of your life for nothing.