Definitely not a Company for growth, a pass through if you truly have Mortgage experience - Loan Processor Sutherland Employee Review

3.0
Aug 27, 2013
Recommend
CEO approval
Business outlook

Pros

Sutherland seems to be a Growing Company with some stellar Management. Location is great from anywhere in Houston. Almost anyone can get hired.

Cons

The benefits are outrageous $280 for single basic medical coverage monthly and $800 for a family? high stress. Inexperienced middle management. Expectations grow and salary stays the same..

Explore other reviews about Sutherland

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Cons

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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