Unethical management starting with Mr. Vellodi - Sales Associate Sutherland Employee Review

1.0
Aug 17, 2013
Recommend
CEO approval
Business outlook

Pros

Stepping stone for new business graduates Easy hiring process Bonus opportunities Nice cafeteria

Cons

Low compensation Rigid management who boast about ability to terminate workers Exploitive practices in the call cues Unfriendly work environment Dishonest CEO Little career advancement Only short-term work High turnover (In 2 years, I saw 7 supervisors get fired or quit in my department alone. My original class trainer was fired one month after I finished training. Computer accessories always missing because of lack of access and ordering

Explore other reviews about Sutherland

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Cons

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

See reviews by: Helpful|Rating|Date|All