Premium Administration - Operations Specialist Sun Life Employee Review

3.0
Feb 8, 2016
Recommend
CEO approval
Business outlook

Pros

The pay is good and the environment including the co-workers makes this job bearable. Great benefits and PTO depending on hire dates 1 week sick time ( 2014- 2015 ) had 10 days sick time.

Cons

Senior management has no clue as to what the job expects and it can take up all of your personal life and you can be written a bad review off of false pretenses. Not much diversity and can use a refresher in higher management and it can use a redirecting in real expectations of specialist workloads.( uneven).

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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