The WORST Company - Provider Enrollment Specialist Sun Life Employee Review

1.0
Oct 2, 2024
Recommend
CEO approval
Business outlook

Pros

Being remote was the only pro.

Cons

The managers are the WORST! They hired me in Sep then the following year when everyone was getting their raises I was told that I wouldn't get one because I was hired in Sep instead of Oct so therefore I didn't make the goal for the previous year. Talk about a bunch of crap! They are so full of it! They micro-manage you to death then write you up if you need to take time off for being sick! I had the available PTO and had a doctor's note but that didn't matter! At one point I got so fed up with the constant put-downs that I spoke up and that's when they sent out a mass email saying how much they appreciate everyone but that was short-lived because, within a few weeks, they were right back to riding our backs and constantly telling us what you're doing wrong and never what you're doing right! You get audited daily by various ppl who need to be audited themselves! You get loaded with incomplete messy work that you have to figure out on your own and if you make any mistakes it's all on you. But the dept that sent the incomplete work don't get audited. That makes no sense! Like I said this was the worst company I've ever worked for and that's why they have a revolving door! Ppl don't stay there for too long because it's way too stressful!

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

See reviews by: Helpful|Rating|Date|All