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      Sun Life

      Engaged employer

      Sun Life reviews

      Great Culture - Client Service Representative Sun Life Employee Review

      5.0
      Sep 10, 2023
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very accommodating to work / Life balance, very strong in communication about the larger strategy and how each employee fits in

      Cons

      A large portfolio of products takes continuous investment and that cannot always be achieved based on product life cycle changes

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      5.0
      Oct 28, 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance, Salary, Benefits

      Cons

      Communication channels are ineffective at times.

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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