Started Great, Then Tanked When Lincoln People Came In - Anonymous employee Sun Life Employee Review

1.0
Dec 16, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are OK. Nothing great.

Cons

Do NOT work in the U.S. division!!!! I worked here for five years and the first three were great. Then in 2008 they hired a bunch of Lincoln Financial executives to run the U.S. They have run it into the ground. All they have done is close down businesses and laid off hundreds of people who were there for over 10 years. And when they laid off top executives, almost all were replaced by Lincoln executives who everyone hates. Everyone I know who is still there is miserable, hate their managers, underpaid, overworked and looking for a job. They layoffs have continued and some people were let go right before Christmas, with more on the way. Worst of all, management knows everyone is miserable and is doesn't care. Don't even think about working here.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

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2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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