Disappointment - LTD Analyst Sun Life Employee Review

3.0
Nov 18, 2021
Recommend
CEO approval
Business outlook

Pros

Relationships with co workers Some managers are good Lots of PTO…. But you feel guilty for using it

Cons

- unrealistic expectations - no monetary pay increases - management does not help their people - overworked - losing talented people - few growth opportunities - working overtime - favoritism - back pain from sitting too long - outdated processes - nothing gets done when you speak up about workloads - employees work weekends and on PTO just to keep up

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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