Excellent benefits, terrible management - Employee Benefits Internal Sales Sun Life Employee Review

2.0
Dec 2, 2014
Recommend
CEO approval
Business outlook

Pros

The benefits at this company were excellent, from vacation time to health care. Employees are great people who work hard and try to better the company.

Cons

Management at multiple positions do not have experience in the Employee Benefits Industry. The Internal desk has 4 managers, none of which know the products or industry, as they all started in 2013. They do not know what is best for the company because they have not been in the industry long enough, makes for some frustrating decisions. Head of Internal "Sales" team is a lifelong underwriter with 0 sales experience.

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5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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