Decent place to work, great to work in certain business units, high turnover in others because of poor leadership. - Anonymous employee Sun Life Employee Review

2.0
Jul 15, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent work/life balance and compensation, most non-management level staff are hard-working and great to work with.

Cons

Great company values are not reflected in workplace HR practices, staff are asked to show high initiative but managers show poor leadership in supporting staff, leading initiatives, and addressing problems. Managers either ignore these responsibilities or don't know how to do this. Little transparency in decision-making.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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