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      Sun Life

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      Sun Life reviews

      Doing too much with too few people - Business Analyst Sun Life Employee Review

      2.0
      Aug 29, 2013
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The majority of people were great to work with

      Cons

      Work/Life balance was poor. In IT when surveyed employees gave Management poor reviews, but nothing was ever done about it. In 1 1/2 years my VP met with individuals once only! My manager for 1 1/2 years only had 2 team meetings.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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