2.0
Jun 6, 2013
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Decent office location. Accommodating schedules. Great paid training course. Cafeteria in the building. Comfortable desks.
Cons
80% of inbound calls were from the moron's who just pressed 0 to speak to an operator. The problem is that operator duties were never mentioned in the job description. Spent most of your day warm transferring people through the puzzle that was the internal directory. Complete hen-house at mid-management.