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      Sun Life

      Engaged employer

      Sun Life reviews

      Group benefits, disability - Anonymous employee Sun Life Employee Review

      4.0
      Dec 18, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great benefits - Great people including managers and director - Interesting work

      Cons

      - Low pay for type of work - Disorganized - High caseloads and stress - Have to deal with upset people at times on phone - No onsite parking for first 3 - 4 years of employment

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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