CUSTOMER SERVICE - Anonymous employee Sun Life Employee Review

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Contract with VOYA ended and was not rehired with VOYA

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.