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      Sun Life

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      Sun Life reviews

      3 year downhill stumble that ends in 800 layoffs - Sales Representative Sun Life Employee Review

      1.0
      Jan 2, 2012
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair benefits though they got cut back over the years. Good work life balance for most

      Cons

      Bad career development. Spent way too much on sales and sponsorships. HR department goes by the book when it benefits them but makes excuses when it doesn't. Badly run and now employees not involved in the decisions are paying for it. Employees that survive the layoff, including the new college leadership people, should take note and get out quick as it will get worse.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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