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      Sun Life

      Engaged employer

      Sun Life reviews

      Solid Employer with Good Work-Life Balance - Client Service Lead Sun Life Employee Review

      5.0
      Jun 21, 2026
      Client service lead
      Recommend
      CEO approval
      Business outlook

      Pros

      here overall. The company offers strong benefits, good job stability, and a supportive work environment. Colleagues are collaborative and willing to help, and there are opportunities to learn new skills and gain exposure to different areas of the business. The organization genuinely values its clients and employees, and work-life balance is generally respected.

      Cons

      Nothing I can think of.

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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