Strong benefits but challenging work environment - Anonymous employee Sun Life Employee Review

3.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sun Life offers solid benefits, including a reliable yearly bonus and generous paid time off. These perks help offset some of the pressures of the role and demonstrate that the company does invest in employee compensation in certain areas

Cons

Frequently dealing with unequal workload, management's lack of accountability for others, worker's lack of accountability from themselves, constant changes to roles or workspace, and little transparency about the future of the department. Feeling like your hard work and effort is being punished instead of recognized and supported can be especially demoralizing. • Strong performers get the worst workloads and workspaces • Problematic employees get left alone to avoid confrontation while others are forced to simply absorb the dysfunction • Hard workers end up training others while lacking support or the tools required • Very difficult to learn new skills to advance career as information is gatekept, while career advancement and goal setting is recommended • Reshuffling seating and roles frequently to hide uncertainty about restructuring • Less compensation than comparative roles in the industry

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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