Great benefits and great pay - culture leaves something to be desired - Claims Specialist State Farm Employee Review

3.0
Feb 11, 2025
Recommend
CEO approval
Business outlook

Pros

Company offers great benefits and opportunities for career growth.

Cons

Depending on the time of year you're either working mandatory overtime, or you're prohibited from working overtime; regardless of your workload. Total Loss specialists manage approximately 200 claims, injury specialists are closer to 300. Finding a way to take time off is extremely difficult. And the metrics for success don't leave allot of room for great customer service.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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