Not the same company it was 3 years ago. - Claims Associate Fka Claim Processor State Farm Employee Review

1.0
Dec 29, 2015
Recommend
CEO approval
Business outlook

Pros

No pros in the last year. No benefit good enough to suffer the micromanegement, quantity over quality and accuracy mentality. So much happier and mental health has improved since leaving - personal pro. To current employees wanting to leave but not sure because of current pay, benefits and vacation time, any reduction you may have to take is absolutely worth it, you will thank yourself later! SF'S loss will be happily gained by any other carrier! Don't wait!

Cons

Where to start? Want flexibility? Not here. Want coworkers held accountable for the accuracy of their work product? Nope. Want to meet everyday to compare the amount of work everyone completed yesterday (not the accuracy, just the amount) instead of actually doing the work? Come on down! Like low morale and not being able to apply common sense or think for yourself? Like suggesting ideas and solutions to work flow "challenges" created by a process team not qualified to create the work flows, only to be ignored? This is the place for you.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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