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      Salary - Bodily Injury Claims Specialist State Farm Employee Review

      2.0
      Oct 9, 2023
      Bodily injury claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits Hybrid Nice co-workers Hours

      Cons

      As a BI rep, when you go full rotation, you will have amassed 300-400 claims and you are the claim owner. You work the entire claim. This is typical for all BI reps at State Farm. If you chose to have work/life balance it will come at a cost. I worked a lot of O/T and it was still very difficult to maintain the sheer volume of claims. Your pone never stops ringing with that many claims and for four hours a day you answer the company's phone lines as well. It's just putting out fires all-day and not really truly working the claims. Kinda sad to see the disservice to the customers.

      Explore other reviews about State Farm

      5.0
      May 20, 2026
      Auto damage appraiser
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Work culture is positive, middle management is generally very employee friendly.

      Cons

      Executives seem to be less focused on overall employee satisfaction each year.

      3.0
      Mar 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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