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      Don't Care About Employee Happiness - Claims Adjuster State Farm Employee Review

      2.0
      Aug 12, 2015
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and ok pay.

      Cons

      Higher ups do not care about employee happiness. My manager had received 10 valid HR complaints from different employees and no action was taken. They make you take constant job satisfaction surveys but despite low rates no action was taken. A huge issue is that you can be amazing at your job and have outstanding numbers and never advance in the company if you are not "besties" with your manager. Also, your manager can prevent you from requesting a transfer or applying for another position despite being qualified and capable. Harassment is ignored by HR. I quit due to these cons. I'm not alone in this either. Many people experience this stuff daily in claims.

      Explore other reviews about State Farm

      5.0
      Jun 30, 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Being able to help people find quality insurance coverage in a great environment

      Cons

      None that i can think of

      3.0
      Mar 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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