The Good Neighbor left years ago.... - Claims Representative State Farm Employee Review

2.0
Jun 15, 2015
Recommend
CEO approval
Business outlook

Pros

401K, Pension, meet some really great people as co-workers and even encounter great people through speaking to policy holders on the phone that you can help. Some Mgmt is amazing its the luck of the draw!

Cons

Ok so you can accumulate sick time so if you work there a long time like 20 years you could have 200 sick days. Sounds great? Well if you are out sick more then 3 times they "talk to you" after that they write you up. Oh but if you have a Doctors note for the time out you can do this thing called "protect your time" so they can't hold it against you. It's a whole big thing. The point is thanks for the sick time that you give me and then play games with me when I use it. Vacation you can be there 1 year or 15 years and who ever puts in for the time off first gets it. There is no perks for seniority. The company is constantly going through some kind of reorganization in which they close offices and tell the people listen transfer or lose your job. Take your family only to years later close those office and tell those people listen we are reorganizing again so if you still want your job come on MOVE! They tell people the only way you can get promoted is if you are mobile and willing to move your family around. If you say no well then you will never be in Mgmt unless you know someone and your on that special "list" then well you get a pass. The work is just dumped and dumped and the claim reps and processors are over worked. Its a shame because if they were given the proper work load you have great employee's there. I joined the company at a time when the company cared about its employee's and the employee's cared about the company. When we were the Good Neighbor and we were proud to say that.

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5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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