Low Pay,metric based environment,great benefits - Claims Specialist State Farm Employee Review

2.0
Jun 9, 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are great. They have paid time off 10 days every year and are lenient when it come to using sick days. The 401k and medical benefits are superb. There is also a pension after your 3rd year with the company. Advancement within the company can happen if you are willing to work. I was promoted twice within 2 years. They also pay for going back to school and insurance related courses.

Cons

The first con is the pay it is very low for a company this large and claiming to be the number one auto insurer. The employees complain about the pay all the time and many work second jobs to make ends meet. This is a major issue and has to be rectified in some way Secondly the hours: state farm is moving to a work force management environment with screwy hours. Some people work 7-3 Monday to Wednesday then 10-5 sat and Sunday. The schedules are picked randomly by a computer which is crazy. We should go back to a rotation based schedule system. Third is the mood. Employees are generally unhappy except maybe managers they hate their jobs primarily because of the salary which equals a depressing work environment. They give out team barometers to gauge the environment but the associates just lie to get management off their backs

Explore other reviews about State Farm

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Being able to help people find quality insurance coverage in a great environment

Cons

None that i can think of

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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