"Overworked and Unheard Claims Worker" - Claims Associate State Farm Employee Review

2.0
May 14, 2015
Recommend
CEO approval
Business outlook

Pros

Cool people, overtime, good benefits, tuition reimbursement

Cons

I am beyond unhappy here. Been here 4 years. Overworked. Unheard. Overtime overload- nonoptional with times that aren't reasonable. No work/life balance and they don't care. If you don't work OT, they will send you emails saying that you're hurting the company and wont get a good raise. I dread coming to work. It's depressing and so many people feel this way. All they do is make decisions for everyone and everything, and expect everyone to jump. Meanwhile, they are continuing to take days off. But when an employee request time off, it's always denied. Takes months to get 1 day off or it has to be overridden by someone, which takes forever. You need a degree to move up. But even when you apply, you're denied, so it doesn't matter if you have one or not.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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