Great place to work in claims until the last 5 years - Claims Specialist State Farm Employee Review

3.0
Nov 11, 2019
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and PTO; worked with genuinely nice, smart people who want to do the right thing.

Cons

Company continues to consolidate operations to populated urban centers in the Southern US; cost of living increases, commute times increase, quality of life decreases. Metrics are more highly valued than happy customers.

Explore other reviews about State Farm

5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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