Pros
They have good benefits and a nice facility in Richardson.
Cons
1) You really don't have time to breathe. They have a 10 hour shift option but they only give you two 15 minute breaks. They even hound on you for taking a break to use the restroom. 2) They lie to you about being able to move within the company. Once you are hired, you are put on a freeze and they keep pushing back the date on when the freeze will be lifted. 3) Those same positions that internal employees want to get promoted to are being filled by external people with no experience and are getting paid way more 4) Management doesn't care about its employees. State Farm cares about the top management people but not the first line employees such as Auto ILR, Express, CAs . 5) They say its feedback oriented but really its just a negative environment all around. You could have hundreds of amazing calls and interactions but they will find even the smallest thing and give you feedback.