How you treat your loyal employees determines your future. - Senior Claims Specialist State Farm Employee Review

2.0
Feb 26, 2019
Recommend
CEO approval
Business outlook

Pros

Health, vision and dental insurance is good. Salary is fair.

Cons

Change is like the new flavor of the month. As soon as a new flavor comes out we're trying it. Because the culture is insufferable many people are willing to forgo the pay. Sanity is very important. PTO is wanting. Sick days and vacation days are the same. Penalties for using your time and in some departments unable to use your time. Unrealistic work expectations especially when employees are leaving like a revolving door. The culture does not exist. The employee morale is extremely low. Management instills a culture of fear. Employees are told to contribute to continuous improvement processes but management does not listen to understand, but to respond in defense. No time for employees to develop. Customers are important but the employees are also customers too. Employees are leaving consistently and those who stay suffer the work load. with the unrealistic expectation that daily work loads can be managed.

Explore other reviews about State Farm

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work life balance

Cons

It was away from where i lived

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All