5+ Year Employee - Claims Associate - Express State Farm Employee Review

2.0
Jan 30, 2019
Recommend
CEO approval
Business outlook

Pros

Well known company. Benefits (i.e. Pension, 401K, Insurance, Continuing Education Reimbursement, etc) Friendly/caring co-workers

Cons

Salary (after 5+ years, still make well below the low end of the industry standard). Micromanagement, a specific department plans every second of your day for you and you're adherence to that schedule is one of your metrics you're judged on. At times, you're schedule adherence is effected by things outside of your control, yet it still counts against your metrics because they refuse to make corrections, which ultimately effects your end of year review and raise. Unrealistic expectations. No work-life balance. Attendance policy leaves no room for management discretion and allows for termination with no situation consideration. Not trustworthy. Certain departments are known for lying about positions to recruits to staff their department (i.e. Offering one position and then telling the applicant on their first day of training that they're actually not going to be in the position they applied for and accepted). Extremely low morale across the company as a whole which reflects in their work performance, leaving others to clean up the mess. You're treated like a juvenile. Growth opportunity isn't what it use to be with the constant freezes being placed in certain departments preventing you from posting out and leaving that department for better positions.

Explore other reviews about State Farm

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

The people here must all be headed to heaven 😅 never met a bad coworker or manager in my 6 years. They are always having events at work also.

Cons

You have to talk on the phone a lot but to some this is not a con.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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