Claims Specialist - Claims Specialist State Farm Employee Review

3.0
Aug 13, 2018
Recommend
CEO approval
Business outlook

Pros

Used to be an interesting career

Cons

Metrics and micro-management that reward bad behavior and frankly, stupidity Consistent months of overtime (especially during summer and holidays) that doesn't even make a dent in the queue As society gets more vapid and unreasonable and less grounded in logic, customers become more untrusting and more difficult to reason with. Company is not forward thinking and will make decisions when it's too late

Explore other reviews about State Farm

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

State Farm is a very reputable company to work for, and they have a lot of great benefits.

Cons

Like any big corporation, a lot of it is who you know.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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