3.0
Mar 3, 2018
Current employee, more than 10 years
Bloomington, IL
Recommend
CEO approval
Business outlook
Pros
Co-workers are (mostly) great, it's in a nice location
Cons
Upper management is destroying the company. This used to be a GREAT place to work, but the past 3 or 4 years has been a downward spiral of bad decisions, stripping benefits, and a management push to switch metrics for success from customer satisfaction to speed and profit. For a customer-based industry like insurance, where haw happy you make the customer is more important than how fast you get them in and out of your business, this has been a huge, destructive, change. Employee morale is underwater, and continues to slide down the drain.