No Room for Advancement - Customer Service Representative/Sales State Farm Employee Review

3.0
Feb 7, 2018
Recommend
CEO approval
Business outlook

Pros

Really depends on the agent you are working for but mine was pretty flexible with last minute time off and understanding that things happen last minute.

Cons

Our commission structure was terrible. $10 for every auto policy and $20 for every home. The only real money was in life insurance. He did not offer any benefits to full time or part time employees. No room to grow unless you eventually want to own your own State Farm agency

Explore other reviews about State Farm

5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All