State Farm all-in-all is a good company but there is room for improvement - Claims Specialist State Farm Employee Review

4.0
Jan 25, 2018
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, a lot of back-end benefits: Pension at 5yrs (what companies still offer this!?), 401k match, Credit Union (1.9% car loans) good compensation and steady career at a 90+ yr old company. Awesome buildings and corporate hubs. Work-life balance and full time work week is only 38.75hrs. PTO is great. Short term disability at not charge. Open door management and HR policy. State Farm is amazing for their employees and all-in-all the best place I've worked.

Cons

Total Control of time while at work, co-workers are unquestionably average... they aren't hiring the best and the brightest of people. Rating system makes zero sense. Corporate Politics. It's an old-school (legacy company) and tenure means everything and it's stuck in its ways. A lot of overtime. Numbers driven and focus on numbers and not the customer. Big disconnect between depts, Agency (Sales), Claims and Underwriting.

Explore other reviews about State Farm

5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

stable and reliable environment. Interesting work

Cons

If not planning to be an agent could be a dead end

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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