4.0
Dec 28, 2017
Current employee, more than 5 years
Atlanta, GA
Recommend
CEO approval
Business outlook
Pros
Decent benefits. Stable company with long history. Historically, this has been a great company to work for. Training is among the best in the industry, which makes former employees extremely desirable to competitors. Company culture has always been a strong attribute.
Cons
Small offices nationwide have been closed (or in the process of closing) in favor of "hubs" (Dallas, Atlanta, Phoenix, Seattle, and Bloomington, Illinois). More "corporate" mentality which has given way to numbers-driven approach to business. Company has shifted resources and money towards more assembly-line handling of claims. Older (more expensive) employees are being pushed out to save money.