Express Claims - Anonymous employee State Farm Employee Review

2.0
Oct 25, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*The team I work with *Starbucks and other really great restaurants within walking distance *Distance from home to the building

Cons

OH WHERE DO I BEGIN!!!! A company that is so rich in history yet so sloppy in their hiring process. You are literally given one set of glorious reasons why you should join State Farm, you accept the offer, enter into the what they call training and THEN you are given the true side of State Farm. Had I known what I know now I would've ran so fast away from the company! Every post you see on here that lists "metric, micromanagement, non-caring TM" believe IT!!! Yes you will be "pointed" to death! If you are late 1 minute you have to deduct points from your PTO balance, If you are late 5 minutes you are given points, if you get sick on the job, you are given points, if you die on the job you are given points! YES, your stats are spilled out all over the floor in front of your peers! YES you are given feedback from literally any JoeBlow in the company that is again, shared all over the place! YES you are micromanaged! YES you have split shifts! YES you gain PTO that is virtually IMPOSSIBLE to use! YES you will never get the support from the Team Managers that are basically there in title ONLY! YES you will work weekends although HR said you wouldn't! YES you will work holidays! YES THEY ARE FOOLISH!!!! I have never been in a company where the employees come in and live for early dismissal just to get away from the place! The section managers are WELL AWARE of the problems plaguing the organization and the defend the daggers that are killing the company, core, and culture of the State Farm! Good talent is overlooked and held in positions due to the extremely high attrition! There are NO incentives to perform beyond the 78 hours you are allotted per pay period! This is a company full of make it up as you go with pounds of double standards! If you are in the market I would highly suggest you READ carefully EACH and EVERY feedback on here for consistency and you will see there is a repetitious pattern of metrics, micromanagement, lack of work life balance, poor management.

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5.0
Feb 9, 2026
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CEO approval
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Pros

Very good work life balance

Cons

I have none in mind

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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