If State Farm was my neighbor, I'd move - Claim Representative State Farm Employee Review

1.0
Jan 1, 2017
Recommend
CEO approval
Business outlook

Pros

paid holidays. not a place anymore that you can work 30 years and retire.

Cons

volume of work, this is no longer a customer focused company, the computer system is a debacle and not user friendly. It is used to track numbers and employee handling of claims. The new CEO is the first non family member since the company was founded and has turned it into just another bean counting insurance company.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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