State Farm can do better, but won't. - Claim Representative State Farm Employee Review

3.0
Dec 3, 2008
Recommend
CEO approval
Business outlook

Pros

The pay is probably slightly better than average for the industry. Benefits are comparable to the industry. The company is nationwide, so there's employment almost anywhere. Job security is better than average.

Cons

The company values undying loyalty over results. Years of promoting only from within has resulted in leadership where everyone thinks the same (and is hyperprotective against any perceived dissention).

Explore other reviews about State Farm

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

People you work along side with is nice. Great place to work.

Cons

Don’t really have much to say besides they make in office weeks so stressful.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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