Pros
The benefits package is decent, the training is adequate, some positions may include a relocation benefit, co-workers are generally friendly. The pay is fine, but could be better considering the emotional/mental toll the work takes on the employees. There is often overtime offered for additional income. The dress code is quite casual, which can be nice and help save money that may have otherwise been spent on business formal attire.
Cons
Every single minute of the day is micromanaged. There are specific target metrics for everything and if you're not meeting them, your whole team will know about it. Real-time scheduling is very reactive and not proactive, thus requiring lots of overtime (which again, may be a pro for those enjoy and/or need the extra income) for underscheduled weeks. The level of anxiety in associates is very high. A good work-life balance is preached but not actively possible for many non-exempt employees due to the irregular shift hours. There is paid vacation and paid sick leave available, but due to the obscenely strict absence policy, if you call in sick less than a full 24-hours before your shift, i.e. an "unscheduled absence," you will be penalized for taking any leave, which often leads to termination. The turnover rate is excessively high--in six months we have had 4 of 12 team members terminated for absences and only 1 promoted. Many co-workers openly discuss looking for other work opportunities due to dissatisfaction. There is not enough professional development available to new associates to help them move up the corporate ladder. The casual dress code also leads to associates coming to work in sweatpants and workout gear, which is completely inappropriate for a Fortune 50 company.