In florida, you're dead in the water... - AGENT STAFF - TEAM MEMBER State Farm Employee Review

1.0
Sep 30, 2011
Recommend
CEO approval
Business outlook

Pros

* When you work for an agent, corporate has no say about how the agency is run * Pays health insurance (some)

Cons

* Can't write fire through State Farm Florida, they tick off current customers by raising their rates through the roof * Binding autos in Standard business or binding in Miami Dade is harder than pulling teeth * Agents are disconnected with their agency/team and show up whenever they feel like it * State Farm Auto keeps raising their rates - irritating customers * >60% of time spent pacifying customers that have been loyal for 30 years * Too many underwriting cancellations on business that should be kept by company * Agent-field idea box removed from ABS (Corporate got tired of us telling them what they should do) * Nepotism in agency environment * AFO meetings waste people's time * Unrealistic expectations of agent goals based on all of the above * Constant pressure to sell life and bank (Nobody cares about your Bank, State Farm - Get over it and get rid of it!) * No open door policy about team member abuse - Don't like it: Just leave! * Systems are outdated (3 different programs to quote auto insurance) * The pay is a joke (sub $13.00/hr) * Even though we sell life and health, we have to pay a portion of our health and agent wont give us life insurance. * Even though we sell 401Ks, team members can't afford them * No opportunity to move from agency into corporate (unless you know somebody) * Cold calling customers that don't want our products to the point where they cancel their policies so we leave them alone. * Commercial business is non-existant * No recognition from agent when a job is well done * Overworked with followups, quotes, service, and mistakes made by afterhours service

Explore other reviews about State Farm

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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