2.0
Jan 22, 2026
Former employee, more than 1 year
Richardson, TX
Recommend
CEO approval
Business outlook
Pros
Great pay, schedule and benefits
Cons
The time they want you to complete a claim is sometimes not realistic for the situation of the claim. They care more about metrics vs quality. I know that’s common, but it doesn’t show empathy at all to someone who just got in a major car accident and claim needs details. They reward people with shorter metric times where claims are incomplete vs someone who does what they are suppose to w a little longer time.