Top Bellevue-based tech company - Anonymous employee Smartsheet Employee Review

5.0
Mar 14, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked for Smartsheet for three years and was sad to leave for very personal reasons. I miss it every day. Smartsheet itself is an amazing product and its customers RAVE about the product. It's nice to work somewhere that the customers use your product out of choice rather than necessity. Think about that. I worked with many departments and it is the norm to be absolutely impressed by co-worker's initiative, passion, creativity, and work ethic. When you spend the first five minutes of a meeting catching up on what everyone did that weekend it reminds you that you actually care about who you do battle with every day. The leadership at Smartsheet is top-notch. You will leave all-hands meetings truly inspired about the future of the company and your role within it. Transparency is excellent and for the most part doors are open if you have an idea or need to know more.

Cons

I'm tempted to leave this section blank as Smartsheet's cons are similar to most companies in their space, but these come to mind: - Flexibility of work environment. You are expected to be at your desk from x to y. In an age where someone may be more productive in a coffee shop, at home, or in another country, it's unreasonable to assume that having everyone in one spot will maximize productivity. Smartsheet hires responsible adults and rewards merit. Stifling that beautiful combination is a shame. - It's TOUGH to get a job at the Sheet. They only hire A players and the interview process is grueling. If you're in, you are a special breed. However, surprisingly I saw at times that people hired to do their jobs weren't allowed to do their jobs to maximum potential due to restricted autonomy. I am encouraged that this practice seemed to be on its way out over the last year and expect it to improve over time.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Cons

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

1
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Smartsheet Response
1w
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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