Don't waste your time, work for Monday or Asana - Demand Generation Smartsheet Employee Review

1.0
Dec 22, 2022
Recommend
CEO approval
Business outlook

Pros

- Company is at positive cash flow - Market leader position - HQ Marketing has lots of open minded people although they've been with Smartsheet a long time. - Lots of greenfields to test: the company is surprisingly very immature the way they operate.

Cons

- Poor leadership, full of political agenda: I was a victim of the political power play between HQ and APAC. - Competing culture with overlapping roles and responsibilities: You're set to fail unless you're in favour of the leadership. - Toxic culture in APAC: it's clear who's running the show. The bullies are rewarded for their behaviour, the rest are loosing their jobs. The local HR is there for the upper management. - They don't eat their own dogfood - local marketing lead uses Asana to plan her projects. - To be honest, Asana is a much better product and workplace than Smartsheet.

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Smartsheet Response
3y
Thank you for sharing your feedback. We’re proud of the leadership position we hold in our market and the incredible people who got us here – I’m glad to hear this had a positive impact on your experience. We absolutely love our product, and all organizations across Smartsheet use it to move the needle every single day. We know that our success is dependent on more than just a great product, but on the trust we build between employees and leaders across all our international teams. My goal is to create a culture of belonging in the Marketing org with a specific focus on collaboration, innovation and trust. I’m disappointed to hear this wasn’t your experience and I’d like to learn more. I encourage you to reach out to people@smartsheet.com to share more details. Thank you for your time at Smartsheet and again for your feedback. – Andrew Bennett, Chief Marketing Officer

Explore other reviews about Smartsheet

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Time schedule was very good for work

Cons

Employees were okay i like them

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Smartsheet Response
3d
Thank you for your kind review! We are so sad to see you go, but happy that you had a great experience working here and we wish you the absolute best in your next chapter.
1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Cons

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

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Smartsheet Response
3d
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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