Best company I've worked for - Engineering Smartsheet Employee Review

5.0
Dec 17, 2014
Recommend
CEO approval
Business outlook

Pros

I've worked in a large range of good and bad companies. From those experiences, I can say without a doubt, this company is the best I've worked for. The founders really believe in the values of the company and doing what it takes to maintain a great work environment. There is always something new happening to make waking up for work not something to dread but something to look forward to. Everyone I work around is passionate about what they do. It makes the work fun and the rate smartsheet is growing is very exciting. Benefits are good. Your colleagues are smart and great to get along with. Pay is competitive to the industry. The product is solid. Any tool you need to be successful is offered.

Cons

Location can be rough at times with traffic. Although a 401k is offered, at this time 401k matching is not. Would love to see that.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Cons

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

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Smartsheet Response
1w
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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