* If you are thinking about investing in this company or working here, please read.
The dev team is treated like royalty and given everything that they need to succeed. Sales is what drives this organization and it has sadly become a liability rather than a strength. People are hired for their ability to "sell" and then that is taken away and replaced with several disconnected processes.
*Managers are internal staff who have been promoted because they demonstrated at some point in the past that they could sell the product. That does not mean that they can manage and lead others. Some managers have never run a sales team and don't have a clue.
*Marketing will tell you that they provide thousands of bona fide leads for the reps every month. While the number may be accurate the quality is another story. Reps can expect to get 2-10 "leads" daily. The great majority of these so called leads...
1) Are from third world countries where English is not the primary language.
2) Are people signing up for a free version to use to plan their family reunion.
3) Won't answer calls or emails while they are using the trial version.
NAS leadership....how about cold calling?
Every month you fail to hit your number and keep wondering what the next month will bring. Something about repeating behaviors and expecting different results?
*Your internal processes have big company syndrome all over them. Requests for assistance are rejected and you get the message that "this is not my job". As the Boston office grows they will experience this also.
* Favoritism runs rampant. If you do not do exactly what your "manager" tells you to there are punitive measures taken, Leads are routed to the ones who obey. This is defined as (1) having your sales manager on every call with you, (2) having your manager edit, approve each and every email you send to a client, and (3) have your manager close the deal for you. How is this helping to develop an effective sales team?
*To cite an example. one very ineffective sales manager had half of his/her team quit in a 30 day period recently. Were every one of these people "defective"? Did the recruiting team suddenly change tactics and put all "bad" people on this persons' sales team?
